Membership Help

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Welcome to Membership Help

We’re here to help you get the most out of your membership. Find answers to common questions about payments, managing your account, and accessing content.

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Paying with Cryptocurrency

Jan 26, 2025 Membership Help
We accept cryptocurrency as a payment method for memberships. Accepted cryptocurrencies Bitcoin (BTC) Ethereum (ETH) Litecoin (LTC) Other major cryptocurrencies (check the payment page for current options) How crypto payments work Crypto payments work like our one-time membership: No automatic renewal - you are charged once No cancellation needed - your membership simply expires at the end of the period No recurring charges - pay once and that’s it Benefits of paying with crypto Privacy - no credit card statement entries No chargebacks - simple, final transactions Global access - pay from anywhere in the world No bank involvement - direct payment How to pay with crypto Select the membership plan you want Choose Cryptocurrency as your payment method Select your preferred crypto (Bitcoin, Ethereum, etc.  (...)

One-Time Membership

Jan 25, 2025 Membership Help
Our one-time membership at $39.95 is perfect for members who prefer a single payment with no recurring charges. How it works Pay once, no automatic renewal Access for a set period (check the specific site for duration) Your membership simply expires at the end - no action needed No cancellation required Benefits No surprise charges - you pay once and that’s it No need to remember to cancel - membership ends automatically Simple and straightforward - one payment, one period of access Compared to recurring memberships Feature One-Time ($39.  (...)

What VR player apps do you recommend?

Jan 24, 2025 Membership Help
Using a dedicated VR player provides the best playback experience. Our Recommended Player: PlayaVR We recommend PlayaVR as the best way to watch our VR content. Why PlayaVR? Fully integrated with our membership sites Stream directly from your account without downloading Optimized for our video formats Easy login with your membership credentials Available for all major VR headsets Download PlayaVR: playavr.com Alternative Players If you prefer other options, these players also work well:  (...)

How do I watch on Apple Vision Pro?

Jan 23, 2025 Membership Help
Apple Vision Pro offers a premium VR viewing experience. Browser streaming The easiest method: Put on your Vision Pro Open Safari Navigate to our website and log in Play VR content directly in the browser Safari supports spatial video playback natively. Using VR player apps For downloaded content: Compatible players Jigspace - Immersive media player Moon VR - 3D video support Cinema mode apps - Various options in App Store Steps Download the video file Transfer to Vision Pro via AirDrop or Files app Open in your preferred VR player Viewing modes Vision Pro supports multiple viewing environments:  (...)

How do I watch on Meta Quest?

Jan 22, 2025 Membership Help
Meta Quest headsets offer several ways to enjoy VR content. Recommended: PlayaVR We recommend PlayaVR as the best way to watch our VR content on Quest. Why PlayaVR? Fully integrated with our membership sites Stream directly from your account without downloading Optimized for our video formats Easy login with your membership credentials Download PlayaVR: playavr.com Alternative methods Browser streaming The simplest method: Put on your Quest headset Open the Meta Browser Navigate to our website and log in Find and play VR content Works immediately, no app install needed.  (...)

High-resolution VR videos are stuttering

Jan 21, 2025 Membership Help
High-resolution VR content (4K, 6K, 8K) requires more processing power. Here’s how to fix stuttering. Standalone headsets (Quest, Pico) Lower the resolution Start with 4K or 5K versions before trying 6K/8K Some headsets can’t display 8K natively anyway Improve WiFi connection Use 5GHz WiFi, not 2.4GHz Stay close to your router Use a dedicated WiFi 6 router for VR Download instead of stream Download videos to the headset storage Eliminates buffering and WiFi issues Requires available storage space Clear headset cache Restart your headset Clear VR player app cache Free up storage space PC VR headsets Check your PC specs Minimum for 8K VR:  (...)

Can I watch VR content without a headset?

Jan 20, 2025 Membership Help
Yes! You can watch VR content even without a VR headset. On your phone or tablet Open the video in your browser or app Move your device around to look in different directions The gyroscope in your phone controls the view This gives you a 360-degree experience without wearing a headset. On your computer You can watch VR videos in your web browser: Click and drag to look around Use keyboard arrows to pan the view Watch in fullscreen for a better experience Cardboard viewers For a budget VR experience:  (...)

Which VR headsets are compatible?

Jan 19, 2025 Membership Help
Our VR content works with all major virtual reality headsets. Standalone headsets These headsets work without a PC: Meta Quest 3 (recommended) Meta Quest 2 Meta Quest Pro Pico 4 Pico Neo 3 PC VR headsets Require a VR-ready PC: Valve Index HTC Vive / Vive Pro / Vive Pro 2 HP Reverb G2 Windows Mixed Reality headsets Apple Vision Pro Supported with native visionOS apps or via Safari browser streaming.  (...)

What video formats are available?

Jan 18, 2025 Membership Help
All our videos are available in MP4 format. Why MP4? Works on virtually all devices Plays in all web browsers Compatible with phones, tablets, computers, and smart TVs No additional software or codecs required Playing downloaded videos Most downloaded videos will play directly in your system’s default media player. If you have any issues, we recommend VLC Player - a free, universal media player: Works on Windows, Mac, and Linux Download from videolan.  (...)

My downloads are slow

Jan 17, 2025 Membership Help
Slow downloads can be frustrating. Here’s how to improve your download speed. Check your internet speed Test your connection at fast.com or speedtest.net. Download speeds depend on your internet plan. Quick fixes Use a wired connection - Ethernet is faster and more stable than WiFi Close other applications - Stop streaming, gaming, or other downloads Pause other downloads - Download one file at a time Restart your router - This can resolve temporary slowdowns Use a download manager Download managers can improve speed and reliability:  (...)
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