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How do I cancel my membership?

Jan 7, 2025 Membership Help

You can cancel your membership at any time. Here’s how:

Find your billing provider

Check your signup confirmation email or credit card statement to identify which billing processor handles your subscription:

  • Epoch: epoch.com
  • Verotel: vtsup.com

Cancel online

  1. Visit your billing provider’s website
  2. Look for “Cancel” or “Manage Subscription”
  3. Enter your email address and/or member ID
  4. Follow the prompts to confirm cancellation

What you need

  • The email address you signed up with
  • Your member ID (found in your welcome email)

After cancellation

  • You’ll receive a confirmation email
  • Your access continues until the end of your current billing period
  • No future charges will be made
  • You can rejoin anytime in the future

Important timing

Cancel at least 24 hours before your next billing date to ensure the cancellation processes in time.

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