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How do I cancel my membership?

Jan 7, 2025 Membership Help

You can cancel your membership at any time, and the quickest way is to do it here.

Cancel it yourself, in a minute

Cancel your membership

Enter the email address you signed up with and we’ll send you a secure link. Open it and you’ll see every membership billed to that address, with the date each one renews. Tick the ones you want to stop and confirm.

You don’t need your member ID, and you don’t need to know which company takes the payment — we look that up for you.

What you need

  • The email address you signed up with
  • Access to that inbox, to open the link we send

The link works once and expires after 30 minutes. If it expires, just ask for another one.

If you’d rather not use the link

You can cancel directly with whichever company processes your payment. Check your signup confirmation email or your card statement to see which one it is:

  • Epoch: epoch.com
  • Verotel: vtsup.com

On their site, look for “Cancel” or “Manage Subscription”, enter your email address or member ID, and follow the prompts.

After cancellation

  • You’ll receive a confirmation email
  • Your access continues until the end of your current billing period
  • No future charges will be made
  • You can rejoin anytime in the future

Important timing

Cancel at least 24 hours before your next billing date, so the cancellation has time to process.

Already cancelled?

If you cancelled a while ago and want to check it worked, open the cancellation page and request a link. It shows the current status of every membership on your address, including ones that have already ended and the date each one stopped — so you can confirm nothing is still billing you.

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