Payment failures can happen for various reasons. Here’s how to resolve them.
Common causes
- Insufficient funds - Check your account balance
- Card expired - Update your payment method
- Bank decline - Your bank may have blocked the transaction
- Incorrect details - Verify your card number, expiration date, and CVV
- International restrictions - Some banks block international transactions
How to fix
Update your payment method
Contact your billing provider to update your card details:
Contact your bank
If your card details are correct, call your bank to:
- Confirm they’re not blocking the transaction
- Authorize international purchases if needed
- Check for any fraud alerts on your account
Try a different payment method
If problems persist, try using a different card or payment method.
Need help?
Contact our support team if you continue to experience payment issues.