Paying with Cryptocurrency

Membership Help
We accept cryptocurrency as a payment method for memberships. Accepted cryptocurrencies Bitcoin (BTC) Ethereum (ETH) Litecoin (LTC) Other major cryptocurrencies (check the payment page for current options) How crypto payments work Crypto payments work like our one-time membership: No automatic renewal - you are charged once No cancellation needed - your membership simply expires at the end of the period No recurring charges - pay once and that’s it Benefits of paying with crypto Privacy - no credit card statement entries No chargebacks - simple, final transactions Global access - pay from anywhere in the world No bank involvement - direct payment How to pay with crypto Select the membership plan you want Choose Cryptocurrency as your payment method Select your preferred crypto (Bitcoin, Ethereum, etc.  (...)

One-Time Membership

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Our one-time membership at $39.95 is perfect for members who prefer a single payment with no recurring charges. How it works Pay once, no automatic renewal Access for a set period (check the specific site for duration) Your membership simply expires at the end - no action needed No cancellation required Benefits No surprise charges - you pay once and that’s it No need to remember to cancel - membership ends automatically Simple and straightforward - one payment, one period of access Compared to recurring memberships Feature One-Time ($39.  (...)

My payment failed, what do I do?

Membership Help
Payment failures can happen for various reasons. Here’s how to resolve them. Common causes Insufficient funds - Check your account balance Card expired - Update your payment method Bank decline - Your bank may have blocked the transaction Incorrect details - Verify your card number, expiration date, and CVV International restrictions - Some banks block international transactions How to fix Update your payment method Contact your billing provider to update your card details:  (...)

Can I get a refund?

Membership Help
We want you to be satisfied with your membership. Our policy Refunds are generally not issued for partially used subscription periods. Once you’ve accessed member content, the subscription is considered used. Exceptions We may consider refunds in cases of: Technical issues that prevented access to content Unauthorized charges (fraud) Duplicate billing errors How to request If you believe you qualify for a refund: Contact our support team Provide your username or registered email Explain the reason for your request Include any relevant details (dates, error messages, etc.  (...)

What happens after my trial ends?

Membership Help
Trial memberships are a great way to explore our content at a reduced rate. After the trial period When your trial ends, your subscription automatically converts to a standard monthly membership at the regular price. This ensures uninterrupted access to all content. Avoiding charges If you don’t wish to continue after the trial: Cancel before the trial period ends You’ll still have access until the trial expiration date No further charges will be made How to check your trial status Your welcome email contains:  (...)

How does auto-renewal work?

Membership Help
Most memberships automatically renew to ensure uninterrupted access to content. However, we also offer a one-time membership option that does not renew. Recurring memberships For monthly and annual plans: Your subscription renews automatically at the end of each billing cycle You’ll be charged the same rate as your current plan Renewal happens on the same date each month (or year, for annual plans) One-time membership ($39.95) Our one-time membership is different:  (...)

How do I cancel my membership?

Membership Help
You can cancel your membership at any time. Here’s how: Find your billing provider Check your signup confirmation email or credit card statement to identify which billing processor handles your subscription: Epoch: epoch.com Verotel: vtsup.com Cancel online Visit your billing provider’s website Look for “Cancel” or “Manage Subscription” Enter your email address and/or member ID Follow the prompts to confirm cancellation What you need The email address you signed up with Your member ID (found in your welcome email) After cancellation You’ll receive a confirmation email Your access continues until the end of your current billing period No future charges will be made You can rejoin anytime in the future Important timing Cancel at least 24 hours before your next billing date to ensure the cancellation processes in time.  (...)

What will appear on my credit card statement?

Membership Help
Your privacy is important to us. All charges are billed discreetly through our payment processors. What you’ll see Your statement will show a charge from one of our billing partners: Epoch.com Verotel.com The website name will not appear on your statement. Only the billing processor’s name will be shown. Example Instead of seeing the website name, your statement might show something like: EPOCH.COM 800-xxx-xxxx VEROTEL*PURCHASE Questions about a charge? If you don’t recognize a charge, check your email for signup confirmations.  (...)